BBPPMP Public Relations Strategy in Enhancing Institutional Image Through the Development Program of Sukaresmi Village
DOI:
https://doi.org/10.61194/ijcs.v4i1.938Keywords:
Strategic Digital Public Relations, @Jabarsaberhoaks, BBPPMP, Sukaresmi Village Development, Public CommunicationAbstract
This study examines the Public Relations strategy of the Center for Agricultural Modernization Development and Application (BBPPMP) in strengthening institutional image through the development program in Sukaresmi Village. The research is grounded in the Strategic Digital Public Relations (SDPR) theory, which emphasizes technology-based communication, data-driven decision-making, and two-way digital engagement. Using a qualitative descriptive method, data were collected through observation, interviews, participation, and literature review to explore the communication processes implemented throughout the program. The findings show that BBPPMP successfully applied the three pillars of SDPR by integrating digital media for program dissemination, utilizing field data to design communication strategies, and fostering dialogic engagement with village stakeholders and local MSME actors. These efforts contributed to improving community understanding, participation, and perception of the institution. However, challenges emerged, including low digital literacy, limited technological infrastructure, and varying levels of community readiness in adopting digital-based communication. Despite these obstacles, the overall implementation of the PR strategy proved effective in supporting institutional image-building and strengthening collaborative relationships with the community.
References
Abdullah, A. Z., Nurmiarani, M., & Sadjijo, P. (2024). Transformasi media sosial dalam praktik public relations: Tinjauan literatur. Jurnal Pendidikan Dan Ilmu Sosial. https://doi.org/10.54066/jupendis.v2i4.2268 DOI: https://doi.org/10.54066/jupendis.v2i4.2268
Aji, G., Sukardani, P., Setianingrum, V. M., & Indrajayani, G. G. (2023). Interactivity on government social media to improve public services. Commentate: Journal of Communication Studies, 4(1), 45–56. https://doi.org/10.37535/103004120232 DOI: https://doi.org/10.37535/103004120232
Alivia, T., Sulistiya, A., Kustina, L., Apnil, R. N., Salsabilah, V. A. Q., & Sudadi, S. (2024). Strategi komunikasi humas di era digital. Tolis Ilmiah: Jurnal Penelitian, 6(1), 29–33. https://doi.org/10.56630/tolis.v6i1.658
Al-Omoush, K. S., Garrido, R., & Canero, J. (2023). The impact of government use of social media and social media contradictions on trust in government and citizens’ attitudes in times of crisis. Journal of Business Research, 159, 1–11. https://doi.org/10.1016/j.jbusres.2023.113748 DOI: https://doi.org/10.1016/j.jbusres.2023.113748
Amalia, A., & Heriyanto, Y. (2025). Strategi public relations dalam membangun citra pemerintah: Studi kasus BAPPEDALITBANG Kabupaten Banyumas. Jurnal Media Public Relations, 5(1), 163–171. https://doi.org/10.37090/jmp.v5i1.2272 DOI: https://doi.org/10.37090/jmp.v5i1.2272
Arsandi, S. A., Saputro, R. A., & Ahmad, N. (2024). Jenis dan karakteristik konten media sosial instansi pemerintah dan keterikatan pengguna. Jurnal Studi Komunikasi, 8(1), 227–237. https://doi.org/10.25139/jsk.v8i1.6225 DOI: https://doi.org/10.25139/jsk.v8i1.6225
Derivanti, A. (2022). The role of government digital public relations in providing innovative information to the public. Commentate: Journal of Communication Management, 3(2), 165–170. https://doi.org/10.37535/103003220227 DOI: https://doi.org/10.37535/103003220227
Ernungtyas, N. F., & Boer, R. F. (2023). The information of government’s social media and websites to citizen engagement in Indonesia. Mediator: Jurnal Komunikasi, 16(1), 14–26. https://doi.org/10.29313/mediator.v16i1.2159 DOI: https://doi.org/10.29313/mediator.v16i1.2159
Fauziah, A., Nugraha, K., Nuraini, D. F., Ramadhani, L., & Maulana, D. E. P. (2024). Utilization of social media in government transformation in the digital era. Social Innovation Journal, 3(2), 153–162. https://doi.org/10.61391/sij.v3i2.172 DOI: https://doi.org/10.61391/sij.v3i2.172
Haryanti, S., & Rusfian, E. Z. (2024). Government public relations and social media: Bridging the digital divide on people with social welfare problems. Jurnal Kebijakan Dan Administrasi Publik, 28(1), 45–58. https://doi.org/10.22146/jkap.34602 DOI: https://doi.org/10.22146/jkap.34602
Kohar, A., Nurhaliza, E., Rahma, S. G., & Puspitasari, Y. (2025). Strategi komunikasi digital dalam meningkatkan partisipasi masyarakat terhadap program pemerintah. Saber Journal, 3(2), 90–98. https://doi.org/10.59841/saber.v3i2.2550 DOI: https://doi.org/10.59841/saber.v3i2.2550
Kurniawan, A., & Wijoyo, S. (2025). Strategic public relations for strengthening public trust in government. International Research Journal of Business Studies, 18(1), 43–51. https://doi.org/10.21632/irjbs.18.1.43-51 DOI: https://doi.org/10.21632/irjbs.18.1.43-51
Kusuma, A., Dwihantoro, P., & Nova Rizal, M. I. (2024). Digital communication model in increasing public trust. Commicast, 5(3), 450–464. https://doi.org/10.12928/commicast.v5i3.12104 DOI: https://doi.org/10.12928/commicast.v5i3.12104
Mahadewi, D. T., & Darma, G. S. (2024). Government public communication strategy through social media in the digital era (Case Study on Bangli Regency Government). Eduvest: Journal of Universal Studies, 4(5), 218–230. https://doi.org/10.59188/eduvest.v4i6.1334 DOI: https://doi.org/10.59188/eduvest.v4i6.1334
Manuain, A. F., Fanggidae, I. G., & Pandie, A. Y. (2025). Technology-based change management: The potential of social media in public sector transformation. Journal of Governance and Administrative Reform, 6(1), 20–41. https://doi.org/10.20473/jgar.v6i1.68722 DOI: https://doi.org/10.20473/jgar.v6i1.68722
Nasution, C., Sobri, K. M., Azhar, A., & Najib, A. (2023). Implementasi kebijakan program keluarga harapan sebagai upaya pengentasan kemiskinan di Kota Medan. Perspektif, 12(4), 1374–1388. https://doi.org/10.31289/perspektif.v12i4.10076 DOI: https://doi.org/10.31289/perspektif.v12i4.10076
O’Neil, J., Kinsky, E. S., & Ewing, M. E. (2023). Insights from senior communicators: Navigating obstacles, leveraging opportunities, and leading teams to capitalize on data and analytics. Public Relations Review, 49(4), 102362. https://doi.org/10.1016/j.pubrev.2023.102362 DOI: https://doi.org/10.1016/j.pubrev.2023.102362
Pujiastuti, N. S., Pramucitra, S., & Laksono, A. E. (2025). Evaluation of the Semarang City government’s social media performance in increasing public engagement. Jurnal Indonesia Sosial Sains, 6(4), 1301–1317. https://doi.org/10.59141/jiss.v6i4.1694 DOI: https://doi.org/10.59141/jiss.v6i4.1694
Putra, M. A. P., & Rusdi, M. (2023). Public communication strategy in increasing community involvement in Central Java. Kybernology, 3(1), 45–61. https://doi.org/10.26618/kjgs.v3i1.12727 DOI: https://doi.org/10.26618/kjgs.v3i1.12727
Putri, Z. A., & Priyanti, E. (2024). Strategi komunikasi pemerintah dalam meningkatkan partisipasi masyarakat pada program pembangunan di Kelurahan Karawang Kulon. Jurnal Intervensi Sosial Dan Pembangunan, 5(2), 33–45. https://doi.org/10.30596/jisp.v5i2.19425 DOI: https://doi.org/10.30596/jisp.v5i2.19425
Rachmawati, F. (2023). Strategi humas pemerintah dalam pengelolaan manajemen isu di era post-truth. Communicology, 11(1), 114–127. https://doi.org/10.21009/COMMUNICOLOGY.031.08 DOI: https://doi.org/10.21009/COMMUNICOLOGY.031.08
Salsabila, O. L., Hastjarjo, S., & Satyawan, I. A. (2024). Government public relations strategy in the digital age: Social media influencer (SMI) collaboration in building community participation in Madiun Regency. Informasi, 54(1), 89–104. https://doi.org/10.21831/informasi.v54i1.70577 DOI: https://doi.org/10.21831/informasi.v54i1.70577
Sarjito, A. (2023). The influence of social media on public administration. JTPM, 3(2), 106–117. https://doi.org/10.33701/jtpm.v3i2.3378 DOI: https://doi.org/10.33701/jtpm.v3i2.3378
Septiyani, D. A. (2024). Evolusi public relation di era digital: Strategi untuk membangun reputasi di dunia maya. Jurnal Media Public Relations, 4(1), 1–9. https://doi.org/10.37090/jmp.v4i1.1596 DOI: https://doi.org/10.37090/jmp.v4i1.1596
Sulaiman, T. N., Kriyantono, R., & Nasution, Z. (2024). Optimalisasi digital public relations melalui dialogic communication pada situs web Pemerintah Kabupaten Mojokerto. Alignment, 8(1), 241–251. https://doi.org/10.31539/alignment.v8i1.14246 DOI: https://doi.org/10.31539/alignment.v8i1.14246
Teguh, M., Al Qotrunnada, N., Calysta, K., Bungin, B., & Ahmad, M. K. (2024). Utilizing Instagram for digital government public relations by Diskominfo Jatim. Komunikator, 16(2), 155–166. https://doi.org/10.18196/jkm.24338 DOI: https://doi.org/10.18196/jkm.24338
Wachid, I. B., Wulandari, M. P., & Nasution, Z. (2024). Evolving human resource dimension in Indonesia’s digital public relations landscape. Jurnal Studi Komunikasi, 8(2), 101–118. https://doi.org/10.25139/jsk.v8i2.8267 DOI: https://doi.org/10.25139/jsk.v8i2.8267
Wardhani, S. P., Salsabila, N. R., Septia, R., Romlah, R., & Wakhid, A. A. (2025). Public relations innovation in the digital era: Building public organizations’ reputations through social media. Indonesian Journal of Education and Social Studies, 4(2), 165–179. https://doi.org/10.33650/ijess.v4i2.13063
Yuan, Y.-P., Dwivedi, Y. K., Tan, G. W.-H., Cham, T.-H., Ooi, K.-B., Aw, E. C.-X., & Currie, W. (2023). Government digital transformation: Understanding the role of government social media. Government Information Quarterly, 40(1), 101775. https://doi.org/10.1016/j.giq.2022.101775 DOI: https://doi.org/10.1016/j.giq.2022.101775
Yuen, K. F., Lee, J. D., Nguyen, C. T., & Wang, X. (2024). Leveraging social media for stakeholder engagement: A case on the ship management industry. Information, 15(11), 693. https://doi.org/10.3390/info15110693 DOI: https://doi.org/10.3390/info15110693
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jamil Ridho, Suparman

This work is licensed under a Creative Commons Attribution 4.0 International License.


