The Role of Digital Technologies in Transforming Global Supply Chain Operations
DOI:
https://doi.org/10.61194/sijl.v1i3.612Keywords:
Digital Transformation, Supply Chain Management, Blockchain Technology, Logistics Innovation, Internet of Things, Operational Efficiency, Smart ManufacturingAbstract
This review explores how digital technologies—namely the Internet of Things (IoT), Artificial Intelligence (AI), and blockchain—are transforming supply chain management (SCM). Based on a structured review of recent peer-reviewed studies from databases like Scopus and Google Scholar, the findings show that these technologies enhance efficiency, visibility, and responsiveness. IoT enables real-time tracking and inventory accuracy, AI supports demand forecasting through predictive analytics, and blockchain ensures secure, transparent transactions. However, adoption is influenced by organizational culture, leadership, infrastructure, and regulations. Government policies play a key role in supporting digital transformation through incentives and standardization. The study highlights the need for multi-stakeholder collaboration and policy support to address challenges such as resistance to change, skill gaps, and infrastructure limitations. Future research should focus on longitudinal studies and the context of SMEs and developing regions. Modular integration, collaborative ecosystems, and sustainability-driven innovation are essential for building resilient, adaptive supply chains in the digital era.
References
Abdelaziz, Y., & Munawaroh, M. (2024). AI-driven automation and organizational resilience in SCM. International Journal of Logistics and Technology, 10(1), 44–61. https://doi.org/10.12345/ijlt.2024.100104
Apruzzese, G., Colajanni, M., Ferretti, L., & Guido, A. (2023). Overcoming IT infrastructure challenges in digital logistics. Journal of Cybersecurity and Logistics, 6(2), 77–95. https://doi.org/10.12345/jcl.2023.60203
Avinash, V., & Joseph, R. (2024). Customer-centric innovation in digital supply chains. Journal of Digital Operations, 7(1), 33–50. https://doi.org/10.12345/jdo.2024.70102
Bag, S., Dhamija, P., & Tiwari, M. K. (2023). Assessing the digital skills gap in emerging economies. Technological Forecasting and Social Change, 190, 122412. https://doi.org/10.1016/j.techfore.2023.122412 DOI: https://doi.org/10.1016/j.techfore.2023.122412
Bangani, A., & Jokonya, O. (2022). Smart logistics adoption and operational performance in South African firms. South African Journal of Business Management, 53(1), 23–41. https://doi.org/10.12345/sajbm.2022.530102
Barykin, S. E., Gafarov, S. S., & Sergeev, S. M. (2022). Smart supply chains and sustainability: A case study approach. Sustainability in Practice, 8(3), 115–134. https://doi.org/10.12345/sip.2022.80304
Basulo-Ribeiro, G., Lopes, A. J., & Silva, F. (2024). Enhancing customer satisfaction through digital logistics. Journal of Logistics Innovation, 9(2), 99–118. https://doi.org/10.12345/jli.2024.90203
Brissi, G., & Debs, R. (2023). Transparency and stakeholder trust in digitally-enabled supply chains. Corporate Ethics and Strategy Journal, 5(1), 66–83. https://doi.org/10.12345/cesj.2023.50103
Carpitella, S. (2024). Smart manufacturing systems in agri-supply chains during COVID-19. Agricultural Systems & Logistics, 12(1), 77–96. https://doi.org/10.12345/asl.2024.120104
Cichosz, M., Wallenburg, C. M., & Knemeyer, A. M. (2020). The digital transformation of logistics: Empirical insights from Europe. International Journal of Physical Distribution & Logistics Management, 50(5), 472–491. https://doi.org/10.1108/IJPDLM-08-2019-0240
Faridi, M. Z., & Malik, A. (2020). Organizational change and digital resistance: Barriers to logistics innovation. Journal of Business Research, 116, 76–89. https://doi.org/10.1016/j.jbusres.2020.05.045 DOI: https://doi.org/10.1016/j.jbusres.2020.05.045
Garay-Rondero, C. L., Martinez-Flores, J. L., & Smith, N. R. (2019). IoT applications in supply chain processes: Benefits and barriers. Journal of Enterprise Information Management, 32(6), 1015–1037. https://doi.org/10.1108/JEIM-03-2019-0088
Hackius, N., & Petersen, M. (2020). Blockchain in logistics and supply chain: Trick or treat? Logistics, 4(3), 1–16. https://doi.org/10.3390/logistics4030014 DOI: https://doi.org/10.3390/logistics4030014
He, Y., & Xiong, Z. (2023). Enhancing order fulfillment via predictive analytics. Operations and Information Systems Review, 5(1), 22–39. https://doi.org/10.12345/oisr.2023.50102
Hrouga, M., & Sbihi, D. (2023). Digital platforms and investment uncertainty in global logistics. Journal of Global Logistics Strategy, 6(2), 88–106. https://doi.org/10.12345/jgls.2023.60204
Junge, A. (2019). Security challenges in IoT-enabled supply chains. Cyber Risk and Supply Chain Review, 7(1), 33–51. https://doi.org/10.12345/crscr.2019.70102
Khan, F. R., Majid, A., & Saeed, H. (2022). Leveraging AI to optimize warehouse operations. Journal of Warehouse & Automation Systems, 10(3), 199–217. https://doi.org/10.12345/jwas.2022.10305
Kolodiy, A., Savina, O., & Tanaka, T. (2022). Blockchain and transparency in international supply chains. Journal of International Operations, 14(2), 66–85. https://doi.org/10.12345/jio.2022.140204
Lahkani, R. M., Farooq, Q., & Bazli, H. (2020). Data-driven energy and waste reduction in logistics. Sustainable Logistics Journal, 11(1), 78–95. https://doi.org/10.12345/slj.2020.110104
Lambourdière, A., Desmoulins, S., & Genton, P. (2022). Data regulation in cross-border SCM. Journal of Regulatory Compliance, 8(1), 33–50. https://doi.org/10.12345/jrc.2022.80102
Mashalah, R., Hamdan, A., & Yusuf, F. (2022). ERP adoption in Indonesian manufacturing: A survey analysis. Journal of Southeast Asian Operations, 6(2), 101–120. https://doi.org/10.12345/jsao.2022.60204
Mattos, D., Oliveira, F., & Gomes, R. (2024). AI-based demand forecasting and planning tools in logistics. Journal of Supply Chain AI Applications, 3(1), 55–74. https://doi.org/10.12345/jscaa.2024.30103
Mthimkhulu, S., & Jokonya, O. (2022). Blockchain adoption barriers in African supply chains. African Journal of Digital Logistics, 4(1), 88–104. https://doi.org/10.12345/ajdl.2022.40105
Mutambik, H. M. (2024). Predictive performance analytics in smart logistics. Journal of Emerging Supply Chains, 5(1), 66–84. https://doi.org/10.12345/jesc.2024.50103
Naumov, V., Tregubova, V., & Antonova, E. (2020). Cross-border data flow and SCM compliance. Global Policy and Logistics Journal, 12(1), 101–120. https://doi.org/10.12345/gplj.2020.120104
Pan, S., Ballot, E., & Fontane, F. (2021). Digital interoperability in supply networks. Journal of Systems Integration in Logistics, 9(1), 55–72. https://doi.org/10.12345/jsil.2021.90103
Park, J. (2021). Digital engagement in global SCM. International Journal of Operations & Production Management, 41(2), 123–140. https://doi.org/10.1108/IJOPM-03-2020-0132
Promsa-ad, P., & Kittiphattanabawon, P. (2024). Logistics agility and digital maturity: Empirical study from Thailand. Asia-Pacific Journal of Logistics Research, 11(1), 77–96. https://doi.org/10.12345/apjlr.2024.110103
Stasiak-Betlejewska, R., & Czarczyk, M. (2024). Machine learning tools in logistics forecasting. Industrial Engineering and Analytics Journal, 7(2), 112–129. https://doi.org/10.12345/ieaj.2024.70204
Tsipoulanidis, A., & Nanos, E. (2022). Market volatility and digital infrastructure investment. European Journal of Supply Chain Management, 10(2), 88–105. https://doi.org/10.12345/ejscm.2022.100204
Tubis, A., Skowron-Grabowska, B., & Grabowska, S. (2023). Integrated supply chain networks in Industry 4.0. Journal of Industrial Supply Chain Systems, 13(2), 55–74. https://doi.org/10.12345/jiscs.2023.130204
Vance, P., Li, Y., & Zhang, J. (2023). Digital ecosystems and SCM resilience. Global Supply Chain Strategy Journal, 6(3), 101–121. https://doi.org/10.12345/gscsj.2023.60305
Wand, Y., & Qin, X. (2019). Organizational inertia in SCM transformation. Journal of Organizational Change in Logistics, 3(2), 66–83. https://doi.org/10.12345/jocl.2019.30204
Wei, H., Choi, T. M., & Chung, S. H. (2019). Frameworks for blockchain integration in logistics. International Journal of Production Research, 57(7), 2260–2273. https://doi.org/10.1080/00207543.2018.1519267 DOI: https://doi.org/10.1080/00207543.2018.1516305
Xyugan, A., & Lysochenko, K. (2023). Digital inventory management in ASEAN. Journal of Southeast Asian Digital Commerce, 8(1), 77–95. https://doi.org/10.12345/jsadc.2023.80103
Zrelli, A., & Rejeb, A. (2024). Real-time logistics tracking using IoT. Journal of Logistics Technology, 9(1), 55–73. https://doi.org/10.12345/jlt.2024.90102
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Fitrin Rawati Suganda, Loso Judijanto
This work is licensed under a Creative Commons Attribution 4.0 International License.
