Complaint Handling Procedure
Complaints and Appeals Policy
A fair, confidential, and transparent process for handling editorial and publication-related complaints.

Sinergi International Journal of Law is committed to maintaining high standards of publication ethics, editorial integrity, fairness, transparency, and accountability. Complaints may relate to editorial decisions, peer review, legal research integrity, published content, authorship, source accuracy, research ethics, or compliance with journal policies.
| ACKNOWLEDGMENT Within 5 business days |
INVESTIGATION Independent where required |
TARGET DECISION Within 6 weeks |
Record-Keeping & Transparency
The journal maintains appropriate records of complaints, appeals, investigations, communications, decisions, and corrective actions. Records are handled with appropriate confidentiality and may be retained for ethical, legal, institutional, quality-assurance, and publication-integrity purposes. Aggregated or anonymized information may be used for editorial quality improvement and transparency reporting.
Email: [email protected]
Subject: Complaint – [Manuscript ID / Article DOI]
Appeal Subject: Appeal – [Manuscript ID / Article DOI]




