The Influence of Marketing Communication and Brand Image on Purchase Decisions at Indomaret Modern Retail Outlets in Bekasi

Authors

  • Alda Aulia Institut Ilmu Sosial dan Manajemen STIAMI
  • Sukarni Novita Sari Institut Ilmu Sosial dan Manajemen STIAMI
  • Juardi Institut Ilmu Sosial dan Manajemen STIAMI

DOI:

https://doi.org/10.61194/ijmb.v3i2.414

Keywords:

Marketing Communications, Brand Image, Purchase Decisions

Abstract

This research is motivated by the decline in the value of Indomaret's Top Brand Index which indicates that there are problems in marketing communication and brand image that have an impact on consumer purchase decisions, besides that there are problems in Indomaret's marketing communication that need special attention carried out through personal selling in outlets and also the frequency of salespeople in promoting loyalty programs is still lacking so that consumers are less attractive to join. This study aims to determine the influence of marketing communication and brand image on product purchase decisions at Indomaret's modern retail outlet in Bekasi. The research method used is descriptive quantitative using validity, reliability, classical assumption test, and multiple linear regression test. The study results showed that marketing communication and brand image positively and significantly affected purchase decisions, partially and simultaneously, with a contribution of 76.3% to the variation in consumer purchase decisions at Indomaret's modern retail outlet in Bekasi.

References

Alyusi, S. D. (2016). Social Media: Interaction, Identity and Social Capital. Jakarta: Kencana. Ana, N., Rijal, S., Mustari, Dinar, M., & Hasan., d. M. (2021). The Influence of Marketing Communication and Price Discount on Oriflame Product Purchase Decisions. Business and Accounting Education Journal. Retrieved from https://journal.unnes.ac.id/sju/baej/article/view/55830

Armstrong, K. d. (2016). Marketing Basics Volume 1, Edition 9. Jakarta: Erlangga.p125. Astari Clara

Sari, R. H. (2018). Communication and Social Media. Research Gate.

Asyifa Nurul Liah, F. S. (2023). The Influence of Social Media on the Moral Degradation of Generation Z.

Nautical. Bando, M. S. (2023). Social Media and Our Reading Culture. Bandung: Indonesia Emas

Group. Cangara, H. (2017). Communication Planning & Strategy (Revised Edition). Jakarta: Rajawali Press.

Chandra, F. T. (2020). Strategic Marketing (Domains, Determinants and Dynamics). Yogyakarta: ANDI.

Cholil, A. M. (2020). 150 Brand Awareness. Yogyakarta: Quadrant.

Donni Juni Priansa, S. S. (2017). Integrated Marketing Communications. Bandung: CV PUSTAKA SETIA.

Dr. Rulli Nasrullah, M. (2018). SOCIAL MEDIA (Communication, Cultural and Sociotechnological Perspectives). Bandung: Simbiosa Rekatama Media.

Dr. Suciati, S. M. (2017). Communication Theory in Multi Perspectives. Yogyakarta: Book of Litera Yogyakarta. Dyatmika, T. (2021). Communication Sciences. Yogyakarta: Zahir Publishing.

Egan, J. (2020). Marketing Communicaation. Singapore: SAGE.

Ellis-Chadwick, C. d. (2016). Digital Marketig: Strategy, Implementation and Practice. Pearson. Firmansyah, A. (2019). Marketing (Basics and Concepts). CV. Qiara Media Publisher.

Ghozali, I. (2018). Multivariate Analysis Application with IBM SPSS Program. Semarang: Diponegoro University Press.

Handayani, R. (2020). Social Research Methodology. Yogyakarta: Trussmedia Grafika. Hariyanto, D. (2021). Introduction to Communication Science. Sidoarjo: UMSIDA PERSS.

Hasan Sazali, F. R. (2020). Online Shopping and the Trap of Digital Living Culture in the Millennial Society.

Symbolic.

Hidayah, F. N. (2023). Indomaret Becomes the Most Modern Retail Outlets in Indonesia in 2022. GoodStats.

Huda, N. (2020). The Influence of Brand Image on the Purchase Decision of Yamaha Matic Scooter Motorcycles in Makassar. Journal Ash-Shariah. Retrieved from https://journal.uiad.ac.id/index.php/asy- Shariah/article/view/311

Index, T. B. (2023). Brand comparison. Top Brand Index.

Keller, P. K. (2016). Marketing Management 12th edition Volume 1 & 2. Jakarta: PT. Index. Koesomowidjojo, S. R. (2020). Communication Basics. Jakarta: Bhuana Ilmu Popular.

Lipschultz, J. H. (2018). Social Media Communication (Concepts, Practices, Data, Law and Ethics). New York: Routledge. DOI: https://doi.org/10.4324/9781315388144

Miati, I. (2020). The Influence of Brand Image (Brand Image) on the Purchase Decision of Deenay Veil (Study on Gea Fashion Banjar Consumers). Abiwara Journal. Retrieved from https://ojs.stiami.ac.id/index.php/ABIWARA/article/view/795

Nurhayat-Wolff, H. (2024). Modern Retail Trade in Indonesia - Statistics and Facts. statista.com.

Panuju, R. (2019). Marketing Communication: As a symptom of communication, communication as a marketing strategy. Jakarta: Prenadamedia Group.

Popescul, L. F. (2017). RESEARCH METHODS USED IN STUDIES ON MANAGEMENT. Journal of Public Administration, Finance and Law.

Pujiastuti, A., Andrianata, M., Ulfah, A. A., Romadhoni, A. M., & Ainy., W. N. (2023). The Influence of Brand Image and Marketing Communication on Purchase Decisions at the Coffee Symposium. Jimek Journal. Retrieved from https://journal.amikveteran.ac.id/index.php/jimek/article/view/199

Riinawati. (2019). Introduction to Communication and Organizational Management Theory. Yogyakarta: Pustaka Baru Press.

Salim, H. S., Goh, T. S., & Margery, d. E. (2022). 1. Handoko Syahputra Salim; Thomas Sumarsan Goh; and Errie Margery. 2022. The Influence of Marketing and Product Communication on Purchase Decisions at PT. Furnilux Indonesia. Journal of Business Colleagues (JBK). Retrieved from https://ejournal.pmci.ac.id/index.php/jbk/article/view/75

Strijker, D. (2020). Research Methods in Rural Studies: Qualitative, quantitative and mixed methods. Journal of Rural Studies, 262-270. DOI: https://doi.org/10.1016/j.jrurstud.2020.06.007

Sugiyono. (2019). Quantitative Research Methods. Bandung:

Alfabeta. Sugiyono. (2022). Quantitative Research Methods. Bandung: Alfabeta.

Suhesti Ningsih, S. L. (2021). The Influence of Brand image, Price and Promotion on Purchase Decision (Case Study on Gea Geo Store). International Journal of Economics, Business and Accounting Research (IJEBAR).Retrievedfromhttps:/www.jurnal.stieas.ac.id/index.php/IJEBAR/article/view/2997/1360

Sujarweni, V. W. (2015). Business and Economic Research Methodology. Yogyakarta: Pustaka Baru Press. Sunday Ade Sitorus, e. (2020). Brand Marketing : The Art of Branding. Bandung: CV. Science Media Indonesia.

Suprapto, D. T. (2009). Introduction to Communication Theory and Management. Yogyakarta: MedPress.

Teddy Dyatmika, M. (2020). Communication Sciences. Yogyakarta: Zahir Publishing. Tita Melia Milyane, e. a. (2022). Introduction to Communication Science. Bandung: Widina.

Downloads

Published

2025-04-24

How to Cite

Aulia, A., Sari, S. N., & Juardi. (2025). The Influence of Marketing Communication and Brand Image on Purchase Decisions at Indomaret Modern Retail Outlets in Bekasi. Sinergi International Journal of Management and Business, 3(2), 74–85. https://doi.org/10.61194/ijmb.v3i2.414

Issue

Section

Articles