Perceived Organizational Support dan Work Engagement On Start-up Employees in Indonesia: Scoping Review
DOI:
https://doi.org/10.61194/psychology.v4i2.1047Keywords:
perceived organizational support, work engagement, start-up employees, scoping review, IndonesiaAbstract
The Indonesian start-up sector faces unique human resource challenges due to high uncertainty and intense competition for young talent. While perceived organizational support (POS) predicts work engagement in traditional organizations, its role in dynamic start-up environments remains underexplored. This scoping review systematically maps empirical evidence on the POS–work engagement relationship among Indonesian start-up employees and identifies critical research gaps.
Following Arksey and O'Malley's framework and PRISMA-ScR guidelines, we searched Google Scholar (2019–2025) using PEOS criteria combining "perceived organizational support," "work engagement," "start-up," and "Indonesia." From 701 records, 37 underwent full-text screening after removing duplicates and irrelevant titles/abstracts. Only three studies met eligibility criteria: empirical research examining both POS and work engagement among Indonesian start-up employees. This limited yield reflects the nascent state of research at this specific intersection.
All three studies (n=766 employees) demonstrated significant positive POS–work engagement relationships (β=0.42–0.52, p<0.05; 21–27% variance explained). Measurements used UWES-9/17 and SPOS (6–16 items). However, critical gaps emerged: geographic concentration in Jakarta-Bandung corridors limits generalizability; sectoral focus on IT/e-commerce excludes emerging industries (fintech, healthtech); cross-sectional designs prevent causal inference; and lack of start-up-specific moderators (job insecurity, equity compensation, flat hierarchies).
Despite limited evidence, findings suggest robust POS–work engagement relationships in Indonesian start-ups comparable to traditional sectors. Future research requires multi-site, multi-sector, longitudinal designs testing start-up-specific boundary conditions of organizational support theory.
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